We are Phantom Apparel Ltd, a company incorporated and registered in England and Wales with company number 11932686. Our main office is at 85 Great Portland Street, London, United Kingdom, W1W 7LF.
How you can place an order. Orders are placed solely through our website. Once you’ve added the product(s) you’d like to your basket, you’ll go through our checkout procedure where you’ll need to enter your contact details, delivery and billing information. Please check, double check and even triple check your order (e.g. the product(s), size(s) and delivery address) before clicking the “place order” button.
Acceptance of your order. Your order is an offer from you to us to buy the product(s) in your basket. Our official acceptance of your order takes place when we email you to confirm we’ve accepted your order. It’s at this point that a contract will come into existence between you and us. When we accept your order, we’ll also confirm your order number. If you need to contact us about your order, you should quote this number.
Restrictions on placing orders. To order our products, you must be at least 18 years old and be authorised to use the payment method which you use to pay for the products you order
If we cannot fulfil your order. In the unlikely event that we’re unable to fulfil your order (e.g. because the product is out of stock, we haven’t been able to verify the billing information you’ve provided, or you have requested delivery to a country that we do not currently ship to), we’ll let you know by email and we won’t charge you for the product
Unusual or suspicious activity. We provide our products for your personal use only. We may cancel an order if we notice something unusual or suspect that our products are being exploited for any commercial, business or re-sale purpose. If this happens to you and you think we’ve made a mistake, get in touch with our customer service team.
Suspending the supply of products. We may have to suspend the supply of a product to you to:
deal with technical problems or make minor technical changes
update the product to reflect changes in relevant laws and regulatory requirements; and/or
make changes to the product as notified by us to you.
What we provide. We provide active wear clothing and accessories.
Descriptions of our products. The pictures of our products (and packaging) on our website are for illustrative purposes only. We work to ensure that colours are displayed accurately but we can’t guarantee that a device’s display of the colours exactly reflects those of our products.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.